How long are shipping times?
Products ship within one to three days of your order. All apparel orders are shipped out of Boston, MA and typically reach domestic destinations within 5 business days. Gear and equipment ship from our supplier's warehouses all around the globe and may take up to 20 business days to arrive.
Expedited shipping options for select locations are available for an additional fee upon request.
What's your return policy?
We accept items for return and offer a 30-day return window from delivery of your product.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please complete the web form on our contact us page. Be sure to include your order number and any important details to enable an expedited processing of your refund.
What happens if I receive the wrong item?
Our customer's satisfaction remains the number one priority at the Venture Syndicate. If there's an issue with your order - it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted - simply notify us and we’ll be happy to make it right. In most cases you will not be asked to ship the original product back to us.